How to integrate LayerZ with the AI Agent Chatwoot

First, create a layer in LayerZ dashboard and add Chatwoot script to the layer content

To allow the integration between LayerZ and Chatwoot, paste this right after:

<script>
// Helper function to convert events to promises
function waitForEvent(target, eventName){
  return new Promise((resolve) => {
    target.addEventListener(eventName, resolve, { once: true });
  });
}

// Wait for both events
Promise.all([
  waitForEvent(window, 'layerZ:ready'),
  waitForEvent(window, 'chatwoot:ready')
]).then(() => {
   var user = window.$layerZ.getUser();
   var customAttributes = user.customAttributes;
   customAttributes.lzUserId = user.id;
   window.$chatwoot.setCustomAttributes(customAttributes);
});
</script>

Next, create a LayerZ journey with your desired action and a Web-hook Trigger. Generate the Web-hook URL and copy it.

In Chatwoot, create an automation with specific trigger conditions—such as a user message containing particular keywords or phrases. Then, add a "Send web-hook event" action to the Chatwoot automation and paste the LayerZ web-hook URL you copied earlier.

Finally, test the integration by running your journey through a LayerZ campaign on your website.